A partner in excellence

Article Abstract:

Coopers and Lybrand (C&L) offers a wide range of quality consulting services to US and Canadian clients, most of which are government agencies and leading industrial companies. C&L maintains three research centers devoted to Total Quality Management, a center specializing in manufacturing technology and a subsidiary that develops logistics and distribution systems. C&L approaches quality management through its Twin Track framework, which combines a focus on short-term results with a long-term perspective of change. This framework encompasses assessment, planning, implementation and institutionalization.

Coopers & Lybrand L.L.P.

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Focused on quality results

Article Abstract:

Ernst and Young (E&Y) has established itself as one of top quality consulting groups in the US. One reason for E&Y's solid reputation is its approach to quality management, which it regards as just one aspect of performance improvement. Hence, E&Y provides a range of services aimed at enhancing the overall competitiveness of its clients. These services include focused process improvement, focused restucturing and continuous improvement. Among E&Y's many strengths is its expertise in two key areas deemed crucial to organizational improvement: performance measurement and change management.

Ernst & Young L.L.P.

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UNC: satisfying customer needs

Article Abstract:

UNC Quality Management Services specializes in providing advice on compliance with the International Organization for Standardization's (ISO) 9000 standards. UNC's ISO certification consulting services are customized to individual client needs and are supplemented by training services that are designed to help clients audit the adequacy of their quality control systems. UNC also offers reviews that test a client's registration readiness in preparation for the crucial ISO registration audit. UNC is based in Uncasville, CT.

Standards, International Organization for Standardization, UNC Quality Management Services

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