Combining an expert system with simulation to enhance planning for banking networks

Article Abstract:

This application paper shows how bankers who are planning to operate a local electronic funds transfer (EFT) network can use simulation and an expert system to improve their EFT decisions. The key to making good EFT decisions is understanding the tradeoffs between the costs and performance of different network possibilities. Being able to explore choices in light of a bank's service and profit goals, prior to the actual commitment of resources, is essential to that understanding. However, there are no published EFT studies which attempt to combine both technical and economic concerns, particularly the representation of intangible benefits and costs, in a single methodology. The simulation process described here illustrates a computer model that approximates the performance and economics of alternative local EFT designs. Expert system technology is incorporated to give bankers the convenience of interacting with the model in a natural language format. It should be noted that the network described here is based on the author's current research and ongoing model development for client banks. Every attempt is made to be as informative as possible without breaching confidentiality. (Reprinted by permission of the publisher.)

Technology, Decision support systems, Decision Support Software, Performance/Cost Relationship, Discrete Simulation, Banking, EFTS, Modeling of Computer Systems

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Dragoman: an expert system to aid users of a simulation model

Article Abstract:

This paper describes an experiment in constructing an expert system to aid the users of a simulation model. The expert system provides explanations in the form of background information and interpretations of various elements of a model. The approach to explanation is based on an attempt to simplify the model so that the user can think about the behaviour of a subsection of a model during a reduced number of time intervals. (Reprinted by permission of the publisher.)

Systems analysis, Product introduction, Modeling, Data modeling software, System Design, Simulation, Dynamic Systems, Scientific Research, New Technique

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