Creativity and improvement: a vital link

Article Abstract:

W. Edwards Deming's profound knowledge outlines the vital interlink between subject matter knowledge and natural creativity to accelerate improvement. Edward de Bono's lateral thinking strategy develops creative thinking tools and methods such as provocation and random entry for use in organizational environments. A case study demonstrates the integration and application of traditional improvement methods and creative thinking methods to achieve quality improvement in a metal cutting process.

Usage, Beliefs, opinions and attitudes, Creativity, Deming, W. Edwards, Creative thinking, De Bono, Edward

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The importance of concepts in creativity and improvement

Article Abstract:

Inventiveness is driven by concepts which lead to change and innovation. Ideas feed concepts which become translated into purpose. Industries find it beneficial to modify concepts used in other sectors. New ideas can be explored at random to encourage innovative thought. Ideas can be reused if they are appropriate to organization goals. Automated processes can be used to enhance business organization.

Management, Commerce, Concepts

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Quality makes a splash

Article Abstract:

Operations Quality International is a water company which has won a quality award. The Malcolm Baldridge National Quality Award has been granted to a water company for the first time in 2001.

Water Supply and Irrigation Systems, Water supply, Water Utilities, Quality Control Management, Achievements and awards, Quality control, Operations Management International Inc.

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