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Engineering and manufacturing industries

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Integrating the Japanese and American work forces

Article Abstract:

Cultural and language problems plague relationships between Japanese managers starting a business venture in the US and their American employees. A qualitative study employing structured interviews reveal integration in the workplace is hindered by the reluctance of American employees to communicate with Japanese employers, unfulfilled expectations during hiring, promotions based on seniority and Japanese-style work loads. The Japanese expressed their desire to attend to problems once they are identified. Integration lies in adopting improved communication strategies to narrow the gap between the two cultures.

Author: Dillon, Linda S.
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1992
Japan, Corporations, Japanese

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The theory and practice of employee recognition

Article Abstract:

Chief executive officers are pursuing a new type of corporate culture. This has led companies to give less priority to centralization and more importance to employee and process management. Executives can foster better corporate cultures through employee recognition. The system and principle of recognition, however, must gear away from the traditional rewarding of top producers. The quality factor should be incorporated in the recognition criteria so that corporate values will be upheld.

Author: Carder, Brooks, Clark, James D.
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1992
Analysis, Employee motivation

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What does "employee involvement" mean?

Article Abstract:

A study of Glaxo Excellence Process (GEP) at Glaxo Inc., a research-based pharmaceutical company, on total quality management (TQM) shows that the level of power shared between the management and employees speeds up cultural revolution and improves the process of TQM. The balance between the leaders and employees overcomes the situational variables, and opting for a better strategy by the leaders empowers employees and provides greater value to customers.

Author: Moe, Jeffrey L.
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1995
Quality management, Glaxo Inc.

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Subjects list: Research, Management, Corporations, Labor relations, Total quality management
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