QFD explained

Article Abstract:

Article presents an overview of quality function deployment (QFD), which is a process that can be used in product development, problem solving and business, site and test planning. The QFD matrix and the benefits of QFD are discussed.

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DFSS and your current design process

Article Abstract:

Design for Sigma Six (DFSS) is to be used as a framework at the macro-level. DFSS deliverables should be integrated into the current development process.

Office Design, Technology application, Industrial design, Instructions, Six Sigma (Quality control)

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QFD's evolution in Japan and the West

Article Abstract:

The usage of quality function development methods in Japan and Western countries to improve customer satisfaction is presented.

Japan, Analysis, Customer satisfaction

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