Something old, something new

Article Abstract:

Hewlett-Packard (HP) chairman Lewis E. Platt believes the company's Quality 1 on 1 campaign is a perfect foil to the traditional HP Way of doing things and will enable the electronic products manufacturer to maintain leadership in the testing equipment market. Quality 1 on 1 campaign complements the HP Way by taking quality to a personal level through adoption of a producer/consumer's outlook of quality. The HP Way of doing things emphasizes continuous innovation, listening carefully to customers, trusting employees and encouraging them to take up community work, and sharing profits.

Innovations, Product quality, Interview, Beliefs, opinions and attitudes, Observations, Employee benefits, Platt, Lew

---

The state of the states

Article Abstract:

A recent survey of all 50 state governments revealed that 41 states are now using some type of quality control process to improve government management and service functions. Thirty-five of these 41 states have instituted quality award programs which have found to be beneficial to all parties involved. State quality improvement activities vary but often take the form of a single statewide program, are implemented on an individual agency basis or are created by legislative mandate. Most states work with private sector organizations to help in quality programs.

Management consulting services, Quality management, State government

---

Leaders on leadership

Article Abstract:

Leadership, which is the function of a CEO in a business organization, entails the creation of an atmosphere that is conducive to change and involves active employee participation. With such in place, the formulation and articulation of a mission and plan comes next. Such a plan has to be customer-driven and -focused. The CEO also needs the ability to improvise and the courage to change plans if needed.

Methods, Chief executive officers, Leadership

Similar abstracts:

• Abstracts: Manufacturing for the future. Scores on the doors. Material advantage
• Abstracts: Querying Knowledge Base Systems With Linguistic Information Via Knowledge Trees. Opposites and Measures of Extremism in Concepts and Constructs
• Abstracts: The Deming of America. Beware of prophecies. How does your approach compare with the "gurus"?
• Abstracts: How it began? Teaching teachers how to teach
• Abstracts: Software makes CMMs versatile, flexible. 1995 buyers guide

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.