Why customer related processes don't always work

Article Abstract:

The adoption of quality management system worldwide was to assure the customers of the quality of the process and the product. Clause 7.2 of ISO does not completely ensure the requirements related to the product. Customer feedback is essential to the success of QMS.

Product standards, safety, & recalls, Marketing procedures, Product quality, Venture Analysis, Standards, Evaluation, Quality management, Business enterprises, International Organization for Standardization, Customer relations

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Calibration technician certification exam scheduled

Article Abstract:

The ASQ's new certified calibration technician (CCT) exam was sponsored by ASQ's Measurement Quality Division (MQD). The MQD is planning to support the initial funding and development of this certification program.

Financial management, Finance, American Society for Quality, Company financing, Professional examinations

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Craft a meaningful quality policy

Article Abstract:

The important factors to be considered while formulating a quality policy are discussed. The cause and effect (CE) method used for effectively structuring meaningful and integrated quality policies is detailed.

Methods, Usage, Causation, Causation (Philosophy), Policy sciences

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