Health care through a six sigma lens

Article Abstract:

An executive from General Electric examines the Six Sigma framework for quality health care that was developed by the manufacturing industry. The framework promotes an understanding of customer expectations based on a total quality management perspective. It supports reductions in costs and the development of mistake-free, customer-oriented processes through a continuous cycle of Measure-Analyze-Improve-Control.

Health aspects, Models, Manufacturing industry, Manufacturing industries, Medical care, General Electric Co., GE

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My stepfather murdered my mom

Article Abstract:

A teenage girl narrates her harrowing experience with an abusive stepfather. Her mother's remarriage began well, but her stepfather began beating her and her brother after the birth of their stepsister. After moving out, her stepfather continued to threatenthe family and eventually shot her mother.

Personal narratives, Children, Abused children, Murder, Abused women, Children of abused women

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The road for Seneca Falls

Article Abstract:

A history of women's rights and women's emancipation in the US, during the 19th and 20th centuries, is presented.

United States, Analysis, Women, History, Women's rights, United States history

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