Start complaining

Article Abstract:

Effective dealing with product defects and service deficiencies calls for calm, planning and knowing the proper person with whom to air the complaint. People should learn to get the true value of the products or services they paid for and should complain if the true value is not met.

Management, Services, Retail industry, Retail trade, Consumer complaints

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Clean start

Article Abstract:

85-year-old Arthur Lidz had collected bottles, marbles, mirrors, nuts, screws, and lots of other things for his whole life, until only a waist-high path wound through his apartment. He allowed his nephew to clean out the apartment; before and after pictures are provided.

Aged, Elderly, Personal narratives, Column, Interview, Maintenance and repair, Collections and collecting, Apartments, Collectors and collecting, Collectors (Persons)

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