Managing conflicts in systems development

Article Abstract:

Conflicts in a business systems development produce both benefits and disadvantages to a company. Conflicts, which have different degrees of postures and generate different responses from different parties, may be a medium of releasing suppressed anger, stimulating creative responses or may drain the strength of the people involved. In systems development, conflicts may arise during the performance of systems duty and may need solutions such as establishing a third-party for intervention purposes, encouraging the use of communication channels, and stressing the need for the achievement of the common goal.

Employee Problems & Counseling, Conflict of Interest, Beliefs, opinions and attitudes, Workers, Employee counseling, Employee attitudes, Conflict (Psychology), Psychological conflict, Conflicts of interest

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Is anybody listening?

Article Abstract:

The development of good listening skills is essential in today's information age. Good listening skills are important because they indicate that one is interested in what others have to say, they motivate people to provide ideas, opinions and knowledge, and they enhance relationships. Barriers to effective listening include the brain's ability to process information faster than someone can speak, and the natural tendency for people to think of what they will say next as the other person is speaking.

Listening

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Sharp interpersonal skills: your key to business success

Article Abstract:

The development of strong interpersonal skills has become more important in today's more participative work environments. Interpersonal skills have been found to be a critical element in choosing a leader for today's companies. Factors which affect interpersonal relations include values, self-concept, motivation, positive attitude, behaviors, trust and respect, communication and personal style awareness.

Interpersonal relations

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