CEOs say hospitals must learn from each other for TQM success

Article Abstract:

CEOs that have implemented Total Quality Management (TQM) programs at their hospitals believe it is important to study how quality programs are being applied elsewhere. One important aspect of selling the medical staff on the hospital's new service approach is by having a physician champion introduce TQM to the staff. Another aspect of TQM is maintaining a focus on patient service, which means all hospital activities should be centered on customer satisfaction.

Hospitals, Planning, Health care industry, Quality management, Total quality management

---

Joint Commission cracks down on falsified records

Article Abstract:

The Joint Commission on Accreditation of Healthcare Organizations issued a new policy in Spring, 1992, which prohibited revision of quality assessment documents. Hospitals must certify that accurate information has been provided. About 24 cases of allegedly falsified records are being reviewed. If the commission finds that hospitals have falsified quality records, they may lose accreditation, or never receive it.

General medical & surgical hospitals, Standards, Licensing, certification and accreditation, Joint Commission on Accreditation of Healthcare Organizations, Hospital accreditation

---

Similar abstracts:

• Abstracts: The effect of change on health insurance on access to health care. The check is in the mail: determinants of claims payable timing among health maintenance organizations
• Abstracts: St. Francis Hospital and Medical Center. Johnson City Medical Center
• Abstracts: In vitro activity of temafloxacin against gram-negative bacteria: an overview. In vitro activity of temafloxacin against gram-positive cocci including methicillin-resistant Staphylococcus aureus
• Abstracts: PPS rule proposes changes in reclassification, outlier policies. New money sought for PPS equity
• Abstracts: Expert shows path to collaborative success. Hospitals and medical staffs: the concept of planning takes on new meaning

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.