How to tackle verbal abuse

Article Abstract:

Verbal abuse of nurses has become a major problem in the workplace. The NHS Security Management Service (SMS), the organization that is responsible for all policy and operational matters related to NHS security, has introduced a training program to put nurses through courses on conflict resolution that teach how to tackle verbal abuse.

Personnel administration, Company legal issue, Investigations, Training, Invective

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What your uniform says about you

Article Abstract:

Most nurses are required to wear a uniform, which some feel makes their status visible and causes them to be treated more professionally. Some nurses, however, prefer the freedom to express their individuality and see scrubs as a more practical and versatile choice.

Psychological aspects, Practice, Beliefs, opinions and attitudes, Nursing, Uniforms

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When patients present a challenge

Article Abstract:

Nurses recount encounters with difficult patients and ways to prevent or deal with the physical and mental abuse that those patients may inflict.

Management, Crimes against, Prevention, Behavior, Patients, Company business management, Psychological abuse, Physical abuse

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