When negotiation turns to combat, back off

Article Abstract:

The proper approach to negotiating can avoid the pitfalls entailed with the use of preposterous conditions in the form of an ultimatum. Instead of taking a rigid position on an issue, the negotiating parties can seek a resolution of the issue through a stepwise approach. This technique can be usefully employed by the health care sector in the resolution of disputes.

Medical & Health Services, Analysis, Column, Negotiation, Negotiations

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A 'negotiating toolbox': an approach for each situation

Article Abstract:

Effective negotiation skills are essential for health care administrators, physicians and medical staffs. Framing and reframing options, accepting that change is inevitable and striving to best meet patients' needs are essential elements of thoughtful dialogue between medical personnel. Vulnerability and insecurity are often at the root of medical conflicts.

Health Care

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