Shock figures reveal exodus of bullied staff

Article Abstract:

The results of a Royal College of Nursing survey of bullying of nurses in the workplace are presented. The report shows that 1 in 6 nurses had been bullied by a colleague and that 10% of those planned to leave as a result.

Reports, Surveys, Bullying

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Blowing the whistle on violence

Article Abstract:

Issues are presented concerning the 'red card' scheme which has been proposed by the Health Secretary Alan Milburn as a means of controlling patients who display abusive or violent behavior towards nurses.

Safety and security measures, Prevention, Social policy, Violent crimes, Cabinet officers, Cabinet officials, Milburn, Alan

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Stop, look and listen

Article Abstract:

Issues are presented concerning the government's proposals for the reformation of the National Health Service's complaints procedure. The management and resolution of complaints by patients is discussed.

Hospitals, Patient satisfaction, Consumer complaints

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