Can HR expertise be computerized?

Article Abstract:

Expert systems have resulted in some of the most viable and commercially useful applications of artificial intelligence to date. Expert systems computerize the knowledge of experts, and make it accessible to others for problem-solving or decision-making. The difference between expert systems and other computerized tools is that knowledge is manipulated instead of data. Expert system benefits can include: ensuring consistent performance, increasing productivity, preserving and developing expertise, and providing for staff development. Limitations inherent to expert systems are: development costs, narrow scope of knowledge covered, degree of user acceptance, inaccurate or inconsistent knowledge base, and difficulties in representing some kinds of knowledge.

Usage, Artificial intelligence, Expert systems

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Skills bank tracks talent, not training

Article Abstract:

An automated job skills data bank can be helpful in the selection of the employee with the required skill for a particular job, projection of training requirements, and planning of long-term needs. The basic data are records of skills used on the job, with details of duration and supervisory evaluation of the ability level. The job skills records are separate from training records because the completion of training by an employee is not an indication of the proven ability to apply a particular skill. The design of a skills tracking program varies with the objective, and with available hardware and software. All programs must allow for frequent update of files to ensure integrity of data.

Management, Planning, Corporations, Employee training, Skilled labor

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