Technology: training not trauma

Article Abstract:

A recent survey of 88 personnel professionals reveals that they are increasingly required to train employees how to use highly technical innovations in the work place. The survey reveals three important issues related to training: how technological changes are implemented; the effects of the changes; and practical recommendations. Respondents reveal that decisions to buy technological equipment can be enhanced by more training and more strategic planning. Additionally, results suggest that most companies use several methods to introduce technology, and that technology usually has positive results for the work force. Results also outlined suggestions including: developing well-researched plans of action; allowing adequate learning time; and acknowledging that it may take time to see productivity increases once technology is in place.

High technology, Training, Employee training

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Human resources' expanding role in the health care industry

Article Abstract:

A survey of 246 health industry personnel managers was conducted by Witt Associates in 1989 to determine how new requirements to become more competitive and cost efficient are shaping the personnel function in the health care field. Research results indicate that as personnel management has become more important, more professionals are using the title vice president of human resources (38.6%) compared to director of personnel (17.5%). Results also indicate that departments reporting to the personnel department include employee health, training, and security. Additionally, research results indicate that personnel professionals get the most personal satisfaction in their jobs from working with people, solving problems, and meeting needs.

Health care industry, Witt Associates Inc.

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The anonymity factor in questionnaire surveys

Article Abstract:

Research on questionnaire anonymity reveals that when personnel managers survey employees using anonymous forms, demographic data is more accurate; people give more thorough answers; and responses are more honest and realistic. Survey procedures must be established by personnel management which accomplish two aims: the procedures must create respondent anonymity, and people answering the survey must be convinced anonymity will be maintained.

Research, Analysis, Surveys (Studies), Questionnaires

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