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Clearing the air on indoor pollution

Article Abstract:

Narrow-minded building owners and corporate managers are the biggest obstacle to the remediation of indoor air pollution. Too often these individuals respond defensively when confronted with the problem. Instead, they should be gathering facts and soliciting the opinion of experts. To insure that managers respond rationally, complainants should enlist a credible spokesperson. A responsible manager will promise decisive action and make no unrealistic commitments, choosing the group meeting as his mode of communication.

Author: Lees-Haley, Paul R.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1992
Management, Indoor air quality

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Motivating high-tech workers

Article Abstract:

A survey of the factors that motivate information technology workers indicates that the needs of these specialists have changed over time. Today's 'techies' fall into two categories: data processors, who avoid social interaction and teamwork - like their counterparts in a 70s survey - and a new group: technology professionals, who are more achievement oriented and interactive. Insurance techies are a unique group in that they have fewer social and internal needs than techies in other industries.

Author: Myers, Martha Edwards
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1992
Psychological aspects, Insurance industry, Information management, Data processing personnel

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