ADR education: the promise of our future

Article Abstract:

Alternative dispute resolution (ADR) education must increase as ADR practice does. Uniform standards should be set for educating mediators and arbitrators. Participants in ADR, such as lawyers who advocate for a client, must understand how ADR differs from litigation. The American Arbitration Association began a training program in 1995 for its staff that focuses on client expectations and teaches supervisors how to train and evaluate AAA mediators and arbitrators.

Services, American Arbitration Association

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ADR in law schools: the new curricula

Article Abstract:

Law schools across the country are instituting alternative dispute resolution (ADR) education for their students. Schools include Georgetown University, Ohio State University, University of Missouri-Columbia, University of Texas and Fordham University. Some schools have established centers for ADR study and cooperate with local courts. Other schools offer elective courses in arbitration and negotiation.

Curricula, Law schools

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The role of the ombudsman in higher education

Article Abstract:

Arizona State University began to improve its ombudsman program in 1988, using ADR training and facilitating techniques. The department established written guidelines for aiding clients. It established training programs in ADR methods. It established annual reporting programs to measure the effectiveness of its work.

Negotiation, mediation and arbitration, Powers and duties, Ombudsmen, Arizona State University

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