Regulations, new codes may dictate changes in firms' phone systems; ADA compliance may necessitate upgrades

Article Abstract:

Employers will probably have to upgrade their telephone systems to be in compliance with the Americans with Disabilities Act of 1990 and the Hearing Aid Compatibility Act of 1988. The probable expansion of the US area code numbering system will also require system upgrades. Hearing-aid compatible handsets have been available from most major vendors since 1989. TDDs, which range in cost from $300-900, can be acquired easily although not from traditional telephone vendors. Pre-1989 telephones which may need upgrades to be hearing-aid compatible are listed.

Evaluation, Prevention, Hearing impaired, Hearing impaired persons, Text telephones, Discrimination against disabled persons, Handicapped discrimination

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Integrating phone, fax and E-mail

Article Abstract:

The proliferation of communications technology, such as voice mail, fax and e-mail, makes receiving messages more difficult unless the systems are integrated. The touch-tone telephone could be the basis for an integrated message system that advises the user when voice mail, fax or e-mail messages have been received. Fax store-and-forward capability permits integration with a voice mail system. However, e-mail integration is more difficult due to lack of uniform addressing standards.

Equipment and supplies, Law offices, Digital communications, Voice mail, Facsimile transmission

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Peril of the E-mail trail; implementation of an electronic information retention plan can prevent a disastrous disclosure

Article Abstract:

Corporations have been slow to develop document retention policies for electronic information, yet such a policy is a necessity and should balance a company's information needs with the chance of litigation exposure. Policies should also organize electronic data so that retrieval for business or litigation needs is efficient and that discovery of irrelevant records is unlikely. Preventive measures for minimizing the abuse of electronic systems are also important.

Business records

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• Abstracts: More trial attorneys use computers. Technology is changing how law firms relate to in-house counsel. Specialized data bases desirable

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