The total quality myth

Article Abstract:

The effect of total quality management (TQM) on occupational health and safety will vary depending on the corporation. The facilitating levels of productivity, quality and cost-competitiveness similar to those enjoyed by Japanese companies in their successful post-war period are behind the rise of TQM. In some business environments, better health and safety standards are considered central to obtaining these increased levels of efficiency and competitiveness, while in others this is not so and occupational health and safety is seen as peripheral.

Analysis, Management, Occupational health and safety, Occupational safety and health, Total quality management

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SMP at Kingston University

Article Abstract:

The Safety Management Profile (SMP) system used by the UK's Kingston University has helped managers to become aware of potential safety problems, identify resources needed, and then make proper choices in correcting the problems. The SMP uses a system of audit questions and software to identify weaknesses in safety management procedures. Problems encountered in using the SMP system include unclear questions, defensive line managers, and overly-complex questions for low-risk work areas.

Methods, Safety and security measures, Universities and colleges, Environmental auditing, Kingston University

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