Plugging in the experts: the use of artificial intelligence has caught on slowly in the legal field, but its potential is vast

Article Abstract:

The legal profession lags in implementing expert computer systems that capture the experience and judgment of seasoned professionals. Perhaps the best and least common use is to offer such systems to clients. Those who might benefit most from such systems include multinationals with technology licensing and distribution needs, and contract-intensive companies such as healthcare providers. This would have many benefits, but the drawbacks include the time demands on a firm's most senior and experienced partners.

Artificial intelligence, Expert systems

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Seeking solutions with Microsoft: law techies say they need help

Article Abstract:

Users of Microsoft Word 97 who have not paid for premier support can have difficulty correcting software bugs. Premier customers receive the earliest help, but law firms who have not paid for such support cannot obtain an early fix for software bugs from Croy J. Linton, Microsoft's legal industry marketing manager. The worst problems with Word 97 emerged with the "save as" function.

Analysis, Program errors, Bugs (Software), Microsoft Word 97 (Word processing software)

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