Businesses criticizes F.C.C. on phone service disruptions

Article Abstract:

Businesses complain that the Federal Communications Commission (FCC) is not doing enough to curb telephone services disruptions. The complaints come amidst plans by the FCC to establish a new ruling that would require national and local telephone service carriers to report major failures immediately. Businesses unsatisfied with the new rule believe that the FCC should at the least make carriers reveal more information in instances of breakdowns. FCC, however, believes that the market should set the standards for telephone carriers. Because data communication has become a common of way of doing business, a disruption in telephone services, however brief, can seriously affect a business such as a catalogue sales company that uses toll-free numbers to make transactions with its clients. In 3rd qtr 1991, US carriers experienced a total of 204 breakdowns, lasting an average of 40.9 minutes, and affecting a total of 15,697 telephone lines.

Telephone communications, exc. radio, Services, Telecommunications services industry, Telecommunications industry, Customer service, Reliability (Trustworthiness), Telephone systems, Government Agency, Reliability, Telephone System, Companies, Performance, Third Quarter, Failure

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F.C.C. radio plan draws opposition

Article Abstract:

The Federal Communications Commission (FCC) intends to take certain radio bands away from public utilities and railroads and reassign them to pocket telephones, wireless computer networks, electronic pocket organizers and other mobile communication technologies. The plan, slated to be implemented gradually over fifteen years, has drawn fire from the industries that would be forced to give up or at least share the bands. Advocates claim that the FCC strategy is vital because the first bands would become available in 1993, rather than in 1996 as is the case with a bill currently making its way through Congress. They point out that the introduction of cellular telephones was delayed 11 years because of similar political problems. Opponents maintain the FCC plan could disrupt both railroad and electrical services.

Radiotelephone communications, Regulation, admin. of utilities, Cellular telephones, Wireless telephones, Wireless communications, Wireless LANs, Licensing agreements, Personal communications services, Activism, Political protest, Mobile communication systems, Lobbying, Licensing, Utilities, Mobile Phones, Political Issue, Mobile Radio Systems, Wireless Network, Cellular radio

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