Regulations: congressional hearings, DOT audit scheduled

Article Abstract:

Federal airline regulators will have busy schedule this fall. Congressional hearings on the airline industry will tackle the causes of flight delays, congestion while the Justice Dept is reviewing the proposed merger of United Airlines and US Airways. The Dept of Transportation's inspector general is continuing its audit of airline customer service practices, specifically whether airlines are providing correct fare information and whether they respond promptly to refunds and complaints.

---

Airline service criticized

Article Abstract:

The Dept of Transportation reported that airlines are making a genuine effort in improving their services but results have been mixed and airlines have to strive harder to restore consumer confidence. Airlines have become the target of passenger complaints and consumer-protection legislation by Congress, and as a result, the 14 largest airlines agreed to accept customer-service standards on quoting fares, ticket refunds, luggage returns, onboard delays and other issues.

---

Spotlight hits airlines' overscheduling

Article Abstract:

Dept of Transportation Inspector General Kenneth Mead issued a proposal that aims to stop airlines from overscheduling flights, which has added delays to the country's to 30 airports. Mead told the Federal Aviatiion Administration to publish the maximum number of flights that the top 30 airports can safely handle in every 30-min period of a day in good weather condition. He said that the information would pressure airlines to adjust flight schedules.

Similar abstracts:

• Abstracts: Federal regulator drafting plan to keep airlines competitive. National link to web would cost $4-billion
• Abstracts: Optics companies cash in on the speed of light. Could Linux outdo Windows? Apple rewards Jobs for firm's success
• Abstracts: Census looks in a new direction for homeless. Starting today, the Census is all yours. Fewer than half return Census forms
• Abstracts: Verizon talks show progress as unions remain bargaining. New high-speed Net link hits home. AT&T stays course with IPO plans
• Abstracts: Some Web sites guarantee fares really are lowest. Two airlines double fly-alone fees for children. Bus service no longer drives riders up a wall

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.