Cool scanners heat up prepress market

Article Abstract:

Scitex America and ScanView have introduced sophisticated new flatbed scanners designed for prepress work that use cooler-running charged coupled devices (CCDs) than past products. The ScanView ScanMate F10 and Scitex Eversmart Supreme use new active cooling technology which the vendors claim improves CCD sensitivity in addition to reducing operating temperature. Scitex says its new technology gives the Eversmart Supreme a huge 4.3 dynamic range and maximum productivity of 70 scans per hour. ScanView's approach is similar, and the ScanMate F10 has a dynamic range of 4.0 as well as a zoom lens. The Scitex scanner combines thermoelectric cooling plates with fans and a special temperature-control board. The ScanMate keeps its scanning head stationary, using a fixed optic assembly and a scanning bed that moves along mirrors at each side of the lens. It offers a resolution of 5,600 dpi, double that of conventional prepress units.

Computer hardware, Product introduction, Product Announcement, Flatbed color scanner, Flatbed scanners, Scitex Corporation Ltd., Scitex EverSmart Supreme (Flatbed color scanner), Hardware product introduction, ScanView Inc., ScanView ScanMate F10 (Flatbed color scanner)

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Adding the Internet to customer service

Article Abstract:

The Internet presents businesses with a golden opportunity to expand and improve the crucial customer service side of business operations. With a majority of US consumers now having Internet access, the network can be used to provide timely customer information and problem-solving services on a 24/7 basis. The online customer service site can also utilize data warehousing techniques by amassing information in the form of message boards, frequently asked questions (FAQs), and product manuals.

Market Research, Planning, Internet, Column, Marketing, Internet/Web technology application, Technology application, Customer service, Customer relationship management

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Jean-Baptiste Mondino: Without Retouches"

Article Abstract:

Jean Baptiste, whose photographs are humorous, sexy, and, works on illustration that involves photography and necessarily employs a visual language. His work surprises with subtlety, plays court jester by using humor and vulgarity as the only logical response to the world.

Interview, Photographers, Mondino, Jean-Baptiste

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