Behind hawaii's call center strategy

Article Abstract:

Hawaii is positioning itself as an attractive call center location for companies, capitalizing on its service-based culture, time zone, and completely digital technology, according to Hawaii Call Centers Association president Kevin E. Johnson. Hawaii's lower employee turnover rate counterbalances higher costs of living in Hawaii, he said in an interview.

Organizational history, Marketing, Interview, Beliefs, opinions and attitudes, Location, Company marketing practices, Johnson, Kevin E.

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Behind Hawaii's call center strategy

Article Abstract:

Kevin E. Johnson is the president of the Hawaii Call Centers Association. Johnson believes that Hawaii is a central location for professional services call centers. These speciality industries include medical services, hotels, telecommunications and banking.

COMMUNICATION, Communications, Broadcasting and Telecommunications, Services information, Services, Telecommunications services industry, Telecommunications industry, Communications industry

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Top service providers know: the customer is always right

Article Abstract:

The winners of the award for best customer service provider in real estate firms in the United States are presented. The award is presented by the Site Selection magazine.

United States, Other Activities Related to Real Estate, REAL ESTATE, Real Estate Services, Achievements and awards, Real estate industry, Customer relations, Site Selection Handbook (Periodical)

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