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A million complain over rail failures

Article Abstract:

There were over a million complaints about British railroad services in 1998-1999, according to the Rail Regulator. Complaints covered areas such as the cleanliness of trains, catering services, and access to information on services. There should be improvements over the long term due to investment, but services also need attention in the short term, the regulator argues. Virgin CrossCountry received most complaints per 100,000 journeys, followed by Virgin West Coast, and then Great North Eastern Railway.

Author: Clement, Barrie, Banet-Rivet, Antoine, Woodman, Peter
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1999
United Kingdom, Product standards, safety, & recalls, Railroad Passenger Operations, Line-Haul Railroads, Railroads, Rail Transportation, Passenger rail services

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Ministers provoke anger with new road schemes

Article Abstract:

The UK government's decision to go ahead with 40 new road construction projects has attracted a negative reaction from environmentalists. Campaigning groups have warned that significant wildlife sites could be destroyed.

Author: Clement, Barrie
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 2000
Highway and Street Construction, Highways & Streets New Const, Road construction, Environmental aspects

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Livingstone loses battle to prevent Tube using PPP funds

Article Abstract:

Ken Livingstone, Mayor of London, has failed in his attempt to stop the British government privatizing elements of the London subway system. The High Court has rejected his appeal for a judicial review of the matter.

Author: Clement, Barrie, Waugh, Paul, Wolmar, Christian
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 2001
Laws, regulations and rules, Mayors, Subways, Livingstone, Ken

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Subjects list: United Kingdom, Transportation policy
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