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The Grand Delusion

Article Abstract:

Egyptian billionaire Mohamed Al Fayed, who owns the Harrods department store in London, England, continues to attract considerable controversy. His application for British citizenship has been rejected because of his acknowledged involvement in bribing MPs, and he has offended many ordinary people with his graphic fantasies about Diana, Princess of Wales, who died in a car crash in Paris, France, in 1997 with his son Dodi. His continued efforts to obtain British citizenship merely serve to expose him to detailed scrutiny, and this brings the opposite of the acceptance he desperately desires.

Author: Vallely, Paul
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1999
Strategy & planning, England

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Stores in their eyes

Article Abstract:

The leading department stores in London, England, have a very clear idea of the main social groups from which their customers are drawn. At Harvey Nichols, for example, the core customers are single women aged between 26 and 55 who work in film, television, design or the arts. Selfridges and Dickins & Jones both appeal to women who feel very comfortable with long-standing brands such as Viyella and Marella. The only department store not to have profiled its customers in detail is Liberty, which does not feel that its customer are necessarily definable.

Author: Rickey, Melanie
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1998
United Kingdom, Marketing procedures, Demographics, Retail trade, London, England

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Harrods boss rejects charges of lechery and bugging

Article Abstract:

Mohamed al Fayed, owner of Harrods, has denied allegations that he routinely intimidated staff at all levels, that he sexually harassed female staff and that the telephones of some employees were bugged. Several women who appeared on the ITV documentary 'The Big Story' claimed that they had been very frightened by Fayed's sexual advances. He was reported to have made obscene remarks and to have touched the women inappropriately. Fayed was also said to have regularly dismissed staff on the spot as he walked through the store.

Author: Boggan, Steve
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1997
Harrods

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Subjects list: Department stores, Behavior, Al Fayed, Mohamed, Management
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