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Retail industry

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Hitting the right notes

Article Abstract:

Online music store CDnow was created because there was a need for a better music store, rather than to make money, according to co-founder Jason Olim. He and his twin brother Matthew felt that there was a gap in the music retail market that urgently needed filling. He is particularly proud of CDnow's customer service, with customer service representatives being music experts. He feels that the depth of the catalogue and the level of expertise offered makes CDnow particularly attractive to older people.

Comment:

Company filled gap in the music retail market

Author: Todd, Tamsin
Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1998
Strategy & planning, On-Line Information Services, Videotex & Teletext, Telegraph & other communications, Video Retailing Service, All Other Information Services, Consumer Audio Recordings, Officials and employees, Online services, Internet services, Home shopping, Sound recordings, CDnow Inc.

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US: MUSIC INDUSTRY FEAR OVER NAPSTER PROGRAM

Article Abstract:

The record industry is becoming increasingly concerned over the US-based Napster program, which allows Internet users to access a massive database of MP3 files and download them. The National Recording Industry Association of America is planning legal action against the site, partly because people can obtain and hear music without having to pay the owner of the copyright. Rapper, Dr Dre, and heavy metal band, Metallica, have both succeeded in removing users from the service.

Publisher: Financial Times Ltd.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 2000
Legal issues & crime, Phonograph Records, Crimes against, Sound recording industry, Recording industry, Napster Inc.

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Subjects list: United States
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