TQM implementation barriers in academe: a framework for further investigation

Article Abstract:

The nature of academic work, management structure and variety and role of customers are three categories of alleged barriers to the implementation of a total quality management (TQM) philosophy in academic settings. In terms of the nature of academic work, adoption of TQM philosophy is difficult partly due to lack of teamwork among faculty members. The attitude of skepticism among faculty members regarding TQM also hinders the effective adoption of TQM philosophy in various schools of business.

Business and Secretarial Schools, Business & Secretarial Schools, Management, Business schools

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Competing through modern quality principles: a forward management approach

Article Abstract:

A framework was created to emphasize the importance of forward management approach in the promotion of global competitiveness. The framework illustrates ways of attaining sustainable and superior competitive performance through utilization of an integrated approach. The integrated approach utilized is based on the concept of forward management, which pertains to long-term management approach, and forward engineering, which pertains to plan implementation.

Models, Production management, Industrial management, Industrial management models

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TQM, strategic management and business process re-engineering: the future challenge

Article Abstract:

Integration of total quality management (TQM), strategic management and business process re-engineering proved to be highly important for American industry to achieve success in global market. In terms of TQM approach, firms undertaking such approach are able to achieve improvements in terms of satisfying customer needs. Adoption of TQM approach also results to provision of superior customer value.

Strategic planning (Business), Reengineering (Management)

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