A resourceful association

Article Abstract:

The Hotel and Catering International Management Association has opened a new office complex in Sutton, Surrey, England. The office complex includes a redesigned Information Department that features a specialist library of hospitality leisure and tourism documents. The specialist library is supported by an information service that provides access to Hotel and Catering International Management Association data and industry data.

On-Line Information Services, Videotex & Teletext, Facilities & equipment, Business Associations, Trade Associations, Online services, Internet services, Column, Buildings and facilities, Online information services, Information services, Information services industry, Company services, Trade and professional associations, Professional associations, Online information service, Industry association information, Business libraries, Hotel and Catering International Management Association

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Success through acting on initiative

Article Abstract:

The significance of the United Kingdom hospitality and leisure industry is discussed in the view of 2012 Olympics, which are going to be held in London. The customer-focus initiatives to be taken by the sector to succeed in the competitive market are also discussed.

Marketing procedures, Economic aspects, London, England, Olympics, Customer relations, 2012 AD

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Investing in the workforce

Article Abstract:

The hospitality and leisure operators must be prepared for taking advantage of the improving market conditions. Accordingly, the quality standards in the hospitality industry are discussed.

Product standards, safety, & recalls, HOTELS AND OTHER LODGING PLACES, Eating and Drinking Places, Standards, Hospitality industry

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