New Labour, new opportunities: the new government made its first influential move on the leisure industry last month with the launch of the White Paper on the lottery

Article Abstract:

The leisure industry has largely welcomed Labour's plans for the lottery in its White Paper, The People's Lottery. A sixth good cause, the New Opportunities Fund, will divert 1 billion pounds into education, health and environmental schemes. Also healthy living centres are to be created, promoting health and fitness in deprived areas, and a National Endowment for Science, Technology and Arts is to be created.

Finance

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Leisure becomes an essential

Article Abstract:

The Joseph Rowntree Foundation has produced a report showing that leisure is an integral part of most people's lives. The report shows that whilst there has been an increase in poverty, the definition of poverty has changed. Leisure activities and hobbies are considered to be essential by 78% of the population in the United Kingdom.

Editorial, Reports, Measurement, Surveys, Poverty, Leisure, Joseph Rowntree Foundation

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Meeting the needs of all consumers

Article Abstract:

Issues concerning ways of meeting the needs of the increasing number of customers of the leisure industry are discussed. Particular attention is given to the importance for operators to update their knowledge of customers' aspirations.

Management, Customer service

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