The world on a platter

Article Abstract:

Travel agents and tour operators report growing demand for customized and personalized vacations. Organizers of tailor-made trips find that they need to have increasingly specialized knowledge. The leading travel agents and tour operators include Abercrombie & Kent, Heritage Tours, Churchill & Turen and Bliss Tours.

Planning, Travel agents, Vacations, Services, Tour operators

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The urge to merge

Article Abstract:

The airline industry is undergoing a period of consolidation in 2001 with a number of American companies merging. The airlines feel these mergers will be beneficial, but for customers it will mean less choice and possibly increased prices.

Economic aspects, Mergers, acquisitions and divestments, Acquisitions and mergers, Airlines, Quality management, Customer service

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Is there a private plane in your future?

Article Abstract:

Frequent flyers are moving towards a new concept in private jets, fractional ownership, whereby a portion of a plane is purchased, guaranteeing that the plane will be available at short notice.

Management, Usage, Air travel, Jet airplanes, Jet planes

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