| National Productivity Review 1996 |
| Title | Subject | Authors |
|---|
| After the downsizing: building a resilient organization in a radical change environment. | Business | Blohowiak, Donald |
| Aligning quality improvement with strategic goals at ANA Hotel San Francisco. | Business | Allison, Jack Harl, Byron, Mary Ann |
| A prescription for enhancing productivity at Bristol-Myers Squibb. | Business | Castlereagh, Robert Stewart |
| Arizona State University's lesson in creating public-sector change agents. | Business | Prybutok, Victor R., Kappelman, Leon A., von Dran, Gisela M. |
| Assessing the impact of training programs on the bottom line. | Business | Benabou, Charles |
| Business process reengineering in the public sector: trying to get another frog to fly? (includes related article on the basic elements of business process reengineering) | Business | Halachmi, Arie |
| Continuous improvement in the drive toward best-in-world manufacturing at Ford Electronics. (Ford Motor Co.'s North Penn Electronics Facility) | Business | Byrd, Lisa R. |
| Creating a change reaction: how understanding organizational dynamics can ease reengineering. | Business | Burke, W. Warner, Trahant, Bill |
| Creating a customer-focused business at Tennalum. | Business | Salyer, Jeff |
| Curing the Monday blues: a U.S. Navy guide for structuring cross-functional teams. | Business | O'Leary, Laurie P. |
| Deming's real legacy: an easier way to manage knowledge. (W. Edwards Deming) | Business | Mooney, Marta |
| Do Americans have their minds set against TQM? (total quality management)(includes related article on mental models) | Business | Hubiak, William A., O'Donnell, Susan Jones |
| Do you really need a team? (teamwork in organizations) | Business | O'Leary, Laurie |
| Enhancing corporate performance through quality-driven pollution prevention. | Business | Mannion, Richard F. |
| Facing reality in the virtual factory. (simulation for manufacturers) | Business | Henning, Kathleen A. |
| How the Deming philosophy transformed the Department of the Navy. (W. Edwards Deming)(includes related article on investment returns from winners of the Malcolm Baldridge Award) | Business | Ryan, Bobbie, Kidder, Pamela J. |
| How to get the most from team training. | Business | Bohlander, George, McCarthy, Kathy |
| How United and Boeing worked together to design and build the 777 airplane. (United Airlines Inc.; Boeing Co.) | Business | McKinzie, Gordon A. |
| Improving manufacturing performance through scrap reduction at Belden Wire and Cable Company. | Business | Vokurka, Robert J., Davis, Robert A., Fast, Larry E. |
| Juran Institute: a barometer of trends in quality management. | Business | Blackiston, G. Howland |
| Making the best of new technology. | Business | Uretsky, Mike |
| Measuring productivity on a value basis. | Business | Sunderland, Frank O., Kane, Michael E. |
| Navigating organizational waters with hoshin planning. | Business | Bechtell, Michele L. |
| Power-supply manufacturer EMI builds on the power of its people. (Electronic Measurements Inc.) | Business | Thornton, Jack |
| Putting the engine into reengineering. | Business | Schaffer, Robert H., Mandrish, Elaine M. |
| Real-world reengineering: supporting organizational change at Premier Bank. | Business | Parker, T. Wood |
| Self-assessments spur business improvement at Merix Corporation. | Business | Willey, Raymond |
| Shared inquiry: learning how to really succeed in business. | Business | Wehrle, Robert A., Fricker, Ronald D., Jr. |
| Start up for growth: the LocalMed experience. | Business | Mandeville, Scott L., Bajor, Jordan |
| Team traps: what they are, how to avoid them. | Business | Rayner, Steven R. |
| Teamwork enhances customer satisfaction and manufacturing capability at Kent-Moore. (Kent-Moore Tool Group) | Business | Zuech, Paul, Finley, Nancy |
| Technology to ease team-based quality assessments. | Business | Kaplan, Craig |
| The 100% Satisfaction Guarantee: ensuring quality at Hampton Inn. (Hampton Inns Inc.) | Business | Sowder, Jules |
| The evolution of a world-class factory at Harris Farinon. | Business | Carlberg, Douglas F. |
| The Global Transpark network: creating an infrastructure support system for agile manufacturing. | Business | Rondinelli, Dennis A., Kasarda, John D., Ward, John W. |
| The new - and unimproved? - corporate integrity. | Business | Womack, Larry |
| The power of empowerment teams. (teamwork at Motorola Inc.'s Government and Systems Technology Group) | Business | Carroll, Bob |
| Using adaptive engineering to implement breakthrough strategies. | Business | Stein, Martin M. |
| Using competency alignment to shape, drive, and sustain change efforts. (includes related articles on professional development programs) | Business | Koonce, Richard, Horney, Nicholas F. |
| Using future search conferences to achieve the APHIS vision. (Dept. of Agriculture's Animal and Plant Health Inspection Service) | Business | Stone, Dan |
| What's in a name? Everything. (building corporate image) | Business | Hitchner, Earle |
| "Winning together" at AlliedSignal. (AlliedSignal Engineered Materials) | Business | Berman, Steven, Mathis, Kathleen |
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