Bring in the negotiator

Article Abstract:

The reason for the best client relationship that can fall apart is the problems that arise at the negotiating table and discussions. The solutions for avoiding such problems is to develop high levels of trust and communication where effective business relationships are concerned with ongoing demonstration of trust and predictability, which must be negotiated at every interaction between client and adviser.

Author: Peel, Keith
Publisher: Australian Society of Practising Accountants
Publication Name: Australian CPA
Subject: Banking, finance and accounting industries
ISSN: 1440-8880
Year: 2003

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The write stuff

Article Abstract:

Documenting has become a unique feature for service providers that give a clear picture of the organization's claim that it has made such as innovative or client-focused to those who read it and will keep your clients happy. Communication expert Christopher Balmford explains the different ways used to write these stuffs and maintain them.

Author: Balmford, Christopher
Publisher: Australian Society of Practising Accountants
Publication Name: Australian CPA
Subject: Banking, finance and accounting industries
ISSN: 1440-8880
Year: 2003
Methods, Business writing

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Subjects list: Australia, Practice, Accounting firms, Accounting services, Accountants, Customer relations
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