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Improving opertions planning with learning curves: overcoming the pitfalls of 'messy' shop floor data

Article Abstract:

Learning curve analysis, at the detailed component level in a commercial manufacturing firm's production data, are worthwhile. By comparison of regression estimates, made at the detailed data level, and associated data aggregation, with 'messy' shop floor data helps to predict learning curve estimates with accuracy.

Models, Information management, Learning curves, Experience curves, Information accessibility

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A preliminary investigation of the relationships between employee motivation/vision, service learning, and perceived service quality

Article Abstract:

The paper examines the relationship between organizational learning and employee motivation/vision, learning through service failure, and perceived service quality. Employees with motivation/vision and organizational learning render superior service.

Prepackaged software, Personnel Administration NEC, Statistical Data Included, Research, Human resource management, Public relations, Human resource management software, Customer relationship management, Organizational learning, Human resource management systems, Human resource information systems

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Enterprise resource planning (ERP) - a brief history

Article Abstract:

The developments in the enterprise resource planning are described and its relationship with material requirements planning is discussed.

Forecasts, trends, outlooks, Analysis, Forecasts and trends, History, Market trend/market analysis, Material requirements planning, Enterprise resource planning

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