Let's be PALS: user-driven organizational change in healthcare
Article Abstract:
A study examining the organizational changes implemented in the United Kingdom National Health Service (NHS) based on Patient Advice and Liaison Services (PALS) that was created under NHS Plan for gathering information from patients and solving them, is presented.
Publisher: Blackwell Publishers Ltd.
Publication Name: British Journal of Management
Subject: Business, general
ISSN: 1045-3172
Year: 2005
United Kingdom, Marketing procedures, United Kingdom. National Health Service, Administrative agencies, Government agencies, Customer relations
Publication Name: British Journal of Management
Subject: Business, general
ISSN: 1045-3172
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
Phases of the adoption of innovation in organizations: effects of environment, organization and top managers
Article Abstract:
Role of external and internal factors and leadership in encouraging innovation in an organization is discussed.
Publisher: Blackwell Publishers Ltd.
Publication Name: British Journal of Management
Subject: Business, general
ISSN: 1045-3172
Year: 2006
United States, Management-Creativity, Leadership, Business creativity
Publication Name: British Journal of Management
Subject: Business, general
ISSN: 1045-3172
Year: 2006
User Contributions:
Comment about this article or add new information about this topic:
Subjects list: Analysis, Management, Company business management, Organizational structure
Similar abstracts:
- Abstracts: Are all results created equal? Auditing organizational outcomes for quality. The influence of continuous improvement and performance factors in total quality organization
- Abstracts: Are all results created equal? Auditing organizational outcomes for quality. part 2 TQM, structural and strategic flexibility and performance: An empirical research study
- Abstracts: Transaction costs, clans and corporate culture. Finding form: looking at the field of organizational aesthetics
- Abstracts: Self-managed teams: assessing the benefits for small service-sector firms. Strategic and organizational evolution of Spanish firms: towards a holding network form?
This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.