Managing product returns for competitive advantage
Article Abstract:
Challenges faced by companies while handling product returns are discussed. Effective product returns strategies to enhance the levels of customer service are presented.
Publisher: Sloan Management Review
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2006
Marketing procedures, Customer service, Support services, Customer relations, Returns (Retail trade)
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2006
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Closing the gap between strategy and execution
Article Abstract:
The methods of maximizing the profits of companies through planning and the timely implementation of operational plans are described.
Publisher: Sloan Management Review
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2007
Forecasts, trends, outlooks, Forecasts and trends, Market trend/market analysis, Strategic planning (Business), Profitability
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2007
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Subjects list: United States, Management, Business enterprises, Company business management
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