Making reengineering work: practical help from the literature
Reengineering requires a fundamental rethinking and redesign of the traditional ways of doing business. It has proven quite effective in improving the performance of some organizations, but has achieved little in other companies. Extant reengineering literature is reviewed to identify the factors that can ensure the success of reengineering efforts. Several principles are developed, including the recognition that reengineering is a process and not a formula, that customer value must be its core objective and that communication is essential.
Publication Name: Journal of Retail Banking
Efterklange af Ossian: The Reception of James Macpherson's Poems of Ossian in Denmark's Literature, Art, and Music
The poems of Ossian were never favored by Denmark, either by the public at large or by influential figures in literature, art or music. In the 19th century the popularity of Ossain varied from country to country. Little is written about Ossian's popularity in Denmark. Most literature mistakenly places Ossain's popularity in Denmark equal to that of Germany where he was considered a national hero. To the contrarily, Ossian popularity was short-lived and controversial.
Publication Name: PR News
Literature and insights: a PhD or a McJob?
The difficulties and distractions of working for a Doctor of Philosophy qualification are contrasted with the short term freedom of a menial job. Academic work is perceived as more worthwhile.
Publication Name: Accounting, Auditing and Accountability
- Abstracts: Reading from paper versus screens: a critical review of the empirical literature. Development of microcomputer-based mental acuity tests
- Abstracts: The kingdom of the customer. Reengineering turns company toward the customer. Waiting time delays and customer satisfaction in supermarkets
- Abstracts: Investing in people; a perspective from Northern Ireland tourism. Focus on quality outcome instead of deadlines
- Abstracts: Wenger. Directly to the reader. Weiner tells olanguage of mediao
- Abstracts: Directly to the reader. Vale to Raymond Chambers