Replicating Notes success

Article Abstract:

DYS Analytics introduced two management tool suites, called Replication Control and Email Control, aimed at Lotus Notes and Domino environments. Replication Control is a rebranding of DYS Analyzer replication device, while Email Control is intended to monitor Notes Mail traffic. DYS claims that the products are for monitoring and managing information, instead of just the tools that happen to be on a customer's network. DYS was founded in 1993 to deal with problems associated with sound replication management.

Software Disk Duplication Svcs, Software Reproducing, Software duplication services, DYS Analytics

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Moving from fire-fighting to SLM

Article Abstract:

Peregrine Systems Inc of San Diego, CA, has released its enterprise service desk suite called ServiceCenter 3.0. The latest version features simplified administration format, improved user interface and tighter integration to ERP applications for data-sharing. The company is supporting the product with an accelerated deployment program that ensures a ServiceCenter rollout in less the 25 days for $18,760.

Help desk software, Peregrine Systems Inc.

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Making major eGains

Article Abstract:

eGain Communications Corp has launched the new version of its EMail Management System. The version 2.0 allows companies to combine electronic mail with existing computer telephony integration, front-office and database systems, and artificial intelligence technology. The new release also features agent productivity tools such as Spam Manager and new enterprise reporting capabilities.

Email software, eGain Communications Corp.

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