Limit target acquisition cost

Article Abstract:

The costs a cataloger incurs for acquiring a new customer is analyzed. The way to curtail these costs and the method for determining the optimal cost of the new customer are discussed.

Author: Hague, George
Economic aspects, Retail mail order management software

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One answer, one database

Article Abstract:

The effective usage of databases to keep track of customer orders and queries in mail order businesses is discussed.

Author: Ehrilch, Matthew
Management dynamics, Management, Usage, Customer service, Company business management, Databases, Support services, Database, CD-ROM catalog, CD-ROM database

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Subjects list: United States, Mail-order industry, Mail order business, Customer relations
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