The payoff of good service: A loyalist switches brands
Article Abstract:
The influence of good customer service in retaining loyal customers is elaborated with help of real instances of customer service.
Publisher: Soundings Publications, Inc.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2003
Analysis, Influence, Customer service, Customer loyalty, Support services
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2003
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Grow Boating's new board should reflect our diversity
Article Abstract:
The need for an effective managerial board for Grow Boating Initiative of National Marine Manufacturers Association is discussed.
Publisher: Soundings Publications, Inc.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2006
National Marine Manufacturers Association
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2006
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A company must define, communicate its values
Article Abstract:
The importance of defining the core values and the need to communicate them to the entire staff is discussed.
Publisher: Soundings Publications, Inc.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2003
Strategy & planning, Venture Analysis, Planning, Business enterprises, Communication, Communications, Company business planning
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2003
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Subjects list: United States, Management, Company business management
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