Give success a chance
Article Abstract:
The experience of a midsized engineering company in India provides important lessons on how to successfully manage quality initiatives. The firm's total quality program failed to produce meaningful outcomes even after three years of implementation. Closer scrutiny showed that the program's managers had become preoccupied with everyday problems rather than focusing on long-term preventive action. There was also little evidence of their commitment to team activities. In addition, team leaders and members lacked motivation. Significant results were achieved when the program was revamped.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1997
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Teamwork brings breakthrough improvements in quality and climate
Article Abstract:
The study of a cardboard packaging company in the UK shows improvements in the work culture and quality performance through teamwork, with the cultural orientations providing a more self-directed work force. The process-oriented approach enables the implementation of employees' suggestions with improvements in the make-ready operations. As a part of the company's strategy to enable employees to redesign their work processes, team efforts show significant scrap reduction.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1996
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Eliminate shop-floor defects with cross-level teamwork: workers and managers must work together
Article Abstract:
80% of shop floor quality problems originate from managers with the remainder originating from operators and they need to work together to resolve such problems. Traditional solutions such as management quality teams without worker participation and quality circles without manager involvement do not offer long term solutions. The ways several cross level teams in some Indian industries solved quality problems are described.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1993
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