The management service company's expectation of the customer
Article Abstract:
A mutually beneficial relationship between the hospital and the management service company can be achieved by maintaining constant communication. In order to come up with an effective program, the management service company needs to know the hospital's primary objectives. The hospital, in turn, is expected to give a feedback as to how the program is faring. In addition, the hospital should explain management decisions to employees and express its support for the management service company. The two parties should also conduct regular assessments of the hospital management company's performance.
Publication Name: Hospital Material Management Quarterly
Subject: Health care industry
ISSN: 0192-2262
Year: 1992
User Contributions:
Comment about this article or add new information about this topic:
The Joint Commission and quality patient outcomes: role of materiel management
Article Abstract:
The continuous quality improvement (CQI) concept answers the Joint Commission on Accreditation of Healthcare Organizations's call for improved care in healthcare facilities by stressing the importance of materiel management and other departments in bringing excellent service and fine patient outcomes. Hospital CQI programs rely on departments working together to deliver quality service. Materiel management is expected to keep equipment in good condition so that clinicians who use these equipment can provide adequate care for patients.
Publication Name: Hospital Material Management Quarterly
Subject: Health care industry
ISSN: 0192-2262
Year: 1992
User Contributions:
Comment about this article or add new information about this topic:
Developing a quality improvement program in materiel management
Article Abstract:
The implementation of a quality improvement program (QIP) in a hospital's materiel management department contributes to improved quality of patient care. Management commitment to quality is the foremost requirement of an effective QIP. The hospital administration should provide monetary or nonmonetary incentives to deserving employees if quality improvement goals are met. Devising a system of quality measurement is also valuable in monitoring quality improvement efforts.
Publication Name: Hospital Material Management Quarterly
Subject: Health care industry
ISSN: 0192-2262
Year: 1992
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Asthma management: more help is on the way. Menopausal disorders
- Abstracts: The quality and outcomes management connection. Point-of-care testing in the United Kingdom. POCT regulatory compliance: what is it and how does it impact you?
- Abstracts: The advanced practice movement in nursing: impact on perinatal care. Eating disorders, fertility, and pregnancy: relationships and complications
- Abstracts: Serratia marcescens surgical wound infection following breast reconstruction. Successful treatment of gastroparesis with erythromycin in a patient with progressive systemic sclerosis
- Abstracts: Industrial accident experience of one company on 8- and 12-hour shift systems. Pharmaceuticals as hospital hazards: managing the risks