Call center moves mattresses at fast clip: Sleep Consultant undergo extensive product, customer service and technology training
Article Abstract:
60% of sales for 1-800-Mattress is accounted for by telephone. The call centers work 24hours a day, 7days a week. The sleep consultants are trained extensively about the product, customer service and technology before they go live and start dealing with customers.
Publisher: Reed Business Information, Inc. (US)
Publication Name: Furniture-Today
Subject: Home furnishings industry
ISSN: 0194-360X
Year: 2004
Marketing procedures, Services information, TEXTILE MILL PRODUCTS, Services, Marketing, Company marketing practices, Textile industry, Call centers, Textile and clothing industry software, Call centres
Publication Name: Furniture-Today
Subject: Home furnishings industry
ISSN: 0194-360X
Year: 2004
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Big S brands still top list of bedding majors
Article Abstract:
An overview of market share and sales figures of top 15 US bedding manufacturers is presented.
Publisher: Reed Business Information, Inc. (US)
Publication Name: Furniture-Today
Subject: Home furnishings industry
ISSN: 0194-360X
Year: 2005
Forecasts, trends, outlooks, Market share, Shipments data, Mattresses and bedsprings, Company market share, Mattress industry, Industry forecasts
Publication Name: Furniture-Today
Subject: Home furnishings industry
ISSN: 0194-360X
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
Subjects list: United States, Industry sales and revenue
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