Read all about it to avoid trouble
Article Abstract:
Cynthia Davidson of Santa Monica, CA, wrote "The Market Conduct Handbook for Agents" to provide agents and other insurance professionals answers on how to avoid misconduct and its penalties. Agents often do not understand that their day-to-day activities have a large impact on market compliance and conduct issues, although the insurance company is ultimately responsible. They have the responsibility to educate themselves to avoid misconduct.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1997
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Industry can profit from feedback engineering
Article Abstract:
USAA Group Inc. uses feedback from employees to improve its operations. All employees are encouraged to use the feedback system, which takes problems or suggestions and directs it to other employees for action. Actions taken on the feedback are shared, so that employees can learn from the feedback system. Other employees too can learn from the feedback by using the computer system.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1996
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- Abstracts: Industry trends. Industry references
- Abstracts: Credentialing is key to avoiding lawsuits. Any willing provider laws threaten to sink managed care. Crackdown set on health care fraud
- Abstracts: Going global requires attention to details. Refueling industry means refining outreach efforts. Underwriters should form industry advocacy groups
- Abstracts: Expanding the scope of malpractice. Insurers fight back on health care. Debate heats up on privatizing social security disability
- Abstracts: Underwriting losses took a steep downturn. Insurers improved asset mix in 1995. Lack of revenue growth yields modest gain