Computerized record-keeping for retailers
Article Abstract:
Federated Department Stores Inc's SABRE Group Inc provides information resources management services to department stores, computerizing their inventory management and records to make them more efficient and profitable. Information technology helps retailers keep track of their stock and sales better than the intuitive processes of yesteryear, which relied on savvy managers to watch trends and keep merchandise current and popular. Most large retail organizations have automated their inventory and sales records, but SABRE hopes to gain contracts outside of Federated's stores but making itself more distinct from Federated and, therefore, morel likely to be entrusted with sales and inventory data from competing stores. SABRE is constantly upgrading its services as information technology advances. It now keeps direct links with manufacturers and suppliers as well as with retailers. SABRE's services are a major part of keeping the Federated empire, bankrupted in the late 1980s and acquired with its $8 billion debt in 1988, working toward better solvency.
Publication Name: The New York Times
Subject: News, opinion and commentary
ISSN: 0362-4331
Year: 1992
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A computer chain that - surprise! - knows how to sell
Article Abstract:
CompUSA, a computer retail chain based in Dallas, TX, has become a $1.3 billion business with 45 outlets and is touted as the new Toys 'R' Us. According to analysts, the chain's formula rests on its retailing talent. Whereas other computer retailers rely on techies who are trying their hand at marketing, CompUSA is managed by marketers who understand computers. Furthermore, the chain is a leaner company than its rivals; operating expenses account for only about 11 percent of sales and gross profit margin is 12.9 percent in 1992. Its high-risk retailing strategy requires CompUSA to sell plenty of merchandise and keep inventory and expenses low. It is also beefing up its profitable customer services by setting up training centers in most of its stores for users who want to learn about new technologies. All stores are also equipped with diagnostic labs for loading software and making repairs.
Publication Name: The New York Times
Subject: News, opinion and commentary
ISSN: 0362-4331
Year: 1993
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Wireless signals keep retailers humming
Article Abstract:
Retailers are now using wireless technology to track inventory, place orders, maintain pricing and store databases of information. The wireless terminals allow salespeople to roam the store, helping customers without having to go to the back room or cash register to check on details of a product or supply. Kmart uses the Kmart Information Network II, which recently won an award at the annual Smithsonian Awards. Mervyn's also uses a wireless point-of-sale cash register and terminal that can be wheeled anywhere in the building. This helps salespeople follow customers and shortens the line to purchase items. Higher volumes of products can be sold and stocked because of the immediate hands-on availability of information.
Publication Name: The New York Times
Subject: News, opinion and commentary
ISSN: 0362-4331
Year: 1992
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