Serve yourself
Article Abstract:
The benefits of implementing Customer Self Service (CSS) and electronic payments by the electric utilities industry for the customers are discussed. The services help the utilities to meet the customer needs and help them save money and time. The different strategies for the industry to implement customer self-service are presented.
Publication Name: Electric Perspectives
Subject: Petroleum, energy and mining industries
ISSN: 0364-474X
Year: 2004
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Team effort
Article Abstract:
The strategies that top electric companies adopt in terms of priorities, methods and execution of program for overall operational excellence are discussed. A common goal, and effort of everybody in the company towards this goal goes a long way in improving the envisaged operational excellence.
Publication Name: Electric Perspectives
Subject: Petroleum, energy and mining industries
ISSN: 0364-474X
Year: 2005
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New proposal, big consequences, unique workplace
Article Abstract:
The impact of rules and standards of Occupational Safety and Health Administration on electric utilities in the context of hexavalent chromium exposure limits is examined.
Publication Name: Electric Perspectives
Subject: Petroleum, energy and mining industries
ISSN: 0364-474X
Year: 2005
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