A meta-analytic examination of the correlates of the three dimensions of job burnout

Article Abstract:

This meta-analysis examined how demand and resource correlates and behavioral and attitudinal correlates were related to each of the 3 dimensions of job burnout. Both the demand and resource correlates were more strongly related to emotional exhaustion than to either depersonalization or personal accomplishment. Consistent with the conservation of resources theory of stress, emotional exhaustion was more strongly related to the demand correlates than to the resource correlates, suggesting that workers might have been sensitive to the possibility of resource loss. The 3 burnout dimensions were differentially related to turnover intentions, organizational commitment, and control coping. Implications for research and the amelioration of burnout are discussed. (Reprinted by permission of the publisher.)

Author: Ashforth, Blake E., Lee, Raymond T.
Job stress

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On the meaning of Maslach's three dimensions of burnout

Article Abstract:

The dimensionality of Maslach's (1982) 3 aspects of job burnout - emotional exhaustion, depersonalization, and personal accomplishment - was examined among a sample of supervisors and managers in the human services. A series of confirmatory factor analyses supported the 3-factor model, with the first 2 aspects highly correlated. The 3 aspects were found to be differentially related to other variables reflecting aspects of strain, stress coping, and self-efficacy in predictable and meaningful ways. Implications for better understanding the burnout process are discussed. (Reprinted by permission of the publisher.)

Author: Ashforth, Blake E., Lee, Raymond T.
Research, Management research, Psychological research, Maslach, C.

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Burnout as a process: commentary on Cordes, Dougherty and Blum

Article Abstract:

Researchers must be able to treat burnout as a dynamic process influenced by several critical factors in order to better understand its impact to a particular employee or the organization as a whole. It has been cited that Maslach's concept is a more preferable sequence model in explaining burnout, compared to Golembiewski's framework. Maslach's model focuses on depersonalization as the precursor of emotional energy and highlights the assumption that emotional exhaustion results from inadequate desire to realize client problems.

Author: Ashforth, Blake E., Lee, Raymond T.
Behavior Theory, Psychological aspects, Models, Human behavior, Workers

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Subjects list: Analysis, Organizational behavior, Burn out (Psychology)
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