Constructive conflict at work

Article Abstract:

The complexity perspective can be used to explain the dyadic effectiveness of simultaneous and sequential use of problem solving and forcing stratagems in interpersonal conflict and negotiation. This was demonstrated in three conflict resolution situations that required the involvement of Dutch police officers. In each case, it was shown that the use of problem solving and forcing behavior was much more effective in combination than when these stratagems were used in isolation.

Management-Problem Solving, Research, Human resource management, Law enforcement officers, Problem solving, Negotiation, Negotiations

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The virtue and vice of workplace conflict: food for (pessimistic) point

Article Abstract:

A study was conducted to examine the effects of workplace conflicts in organizations. Findings show that the positive functions of conflict are found only in an exceedingly narrow set of circumstances. Results also show that organizations need cooperative conflict management because it prevents the negative effects of workplace conflict.

Analysis, Influence, Organizational behavior, Organizational behaviour, Report

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A theory-based measure of conflict management strategies in the workplace

Article Abstract:

The psychometric qualities of a revision of the Dutch Test for Conflict Handling are examined.

Employee Communications, Statistical Data Included, Management, Organizational effectiveness, Organizational communication

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