Traffic congestion, perceived control, and psychophysiological stress among urban bus drivers
Article Abstract:
The operation of public transit vehicles in urban centers is a highly stressful job. There has been, however, little detailed analysis of what specific characteristics of the psychosocial or physical job environment of public transit operators contribute to the high levels of job stress associated with this occupation. In the present study, we show a high degree of association between exposure to peak traffic conditions and on-the-job elevations of urinary catecholamines. These significant relations remain after incorporating various controls for possible selection factors (e.g., job seniority) and health-relevant parameters (e.g., age, smoking). Furthermore, we show that reductions in perceived control on the job partially account for the linkages between traffic congestion and psychophysiological stress. (Reprinted by permission of the publisher.)
Publication Name: Journal of Applied Psychology
Subject: Social sciences
ISSN: 0021-9010
Year: 1991
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Electronic performance monitoring and social context: impact on productivity and stress
Article Abstract:
In a laboratory study, the presence of individual- or work-group-level electronic performance monitoring (EPM) was manipulated as participants worked on a data-entry task alone, as a member of a noninteracting aggregate, or as a member of a cohesive group. The pattern of results suggested the operation of a social facilitation effect, as highly skilled monitored participants keyed more entries than highly skilled nonmonitored participants. The opposite pattern was detected among low-skilled participants. Nonmonitored workers and members of cohesive groups felt the least stressed. The implications of these findings for organizations adopting EPM systems are discussed. (Reprinted by permission of the publisher.)
Publication Name: Journal of Applied Psychology
Subject: Social sciences
ISSN: 0021-9010
Year: 1995
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